Upgrading without the security patch, will cause the recording servers to fail. If you upgrade from version 2018 R1 or earlier to version 2018 R2 or later, it is important that you update all recording servers in your system with a security patch before you upgrade.
#Milestone xprotect smart client 2017 r1 drivers
To see if you have cameras that use drivers in the legacy device pack, visit this page on our website ( ). If you upgrade from version 2017 R3 or earlier to version 2018 R1 or later, and if your system has older cameras, you must manually download the device pack with legacy drivers from the download page on our website ( ). This is due to several internal checks on the newly installed drivers. If you choose to update, it might take a few minutes for your hardware devices to make connect to the new video device drivers after restart of your system. When you upgrade including your recording servers, you are asked if you want to update or keep your video device drivers.
Milestone recommends that you upgrade all recording servers in your system. You can still access recordings on such older recording servers, but to change their configuration, they must be of the same version as this current one. As long as you do not remove the management server database, no reconfiguration of your system configuration is needed, even if you may want to configure some of the new features in the new version.īackward compatibility with recording servers from XProtect versions earlier than the current version is limited. The management server database contains the entire system configuration (recording server configurations, camera configurations, rules, and so on). This includes the drivers of your device pack. During the upgrade, all components, except the management server database, are automatically removed and replaced. If you want to remove installed components, use Windows’ Add and remove programs functionality before or after an upgrade. It is not possible to remove installed components during an upgrade. When you upgrade, all components currently installed on the computer are upgraded.